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Service
& Support
The industry
has recognized our commitment to the continual investment in our
staff, with ongoing training and assessment to ensure the levels of
service needed to support the most advanced customers are met.
Providing
Industry Leading Performance
Our direct
service and technical support personnel are available UK wide, to
provide industry leading performance and up-time. When you do need
service support we will fix the problem first time 95% of the time.
Diagnostics
& Dispatch
Remote
diagnostics enable us to monitor, configure, diagnose and repair many
equipment problems that arise, in a matter of minutes. Historically,
more than 70% of support calls are resolved remotely. |